How do I....?


My account


Library Computers


WiFi @ the Library


Digital Downloads


Technology FAQ for Patrons


My library account questions:

How do I place a hold?
Click on the Library Catalog link on our main page. Search for an item by title, author or subject. When you find the item you are looking for click the Request button located to the right of the item, if you are in a list or at the top of the screen if you are in the item’s record. Type your library card number from the back of your library card into the box and choose a Pickup Location from the dropdown list. Click the Submit button. You will see a message telling you if your Request was successful or not.
How do I renew materials?
Click on the Library Catalog link on our main page. Choose View Patron Record to login to your library account. Enter your library card number from the back of your library card. Here you will see a page with your name, address and phone number. You will also see a link for Items Currently Checked Out. Click on this link to see the items checked out on your card. You can place a check mark next to the items you wish to renew then click the Renew Selected button. Or you can choose the Renew All button. Items that do not allow renewals, items already renewed once and items that have a hold list will not be renewed and you will see a message telling you which items were renewed and which were not.
How do I find out what is on my card?
Click on the Library Catalog link on our main page. Choose View Patron Record to login to your library account. Enter your library card number from the back of your library card. Here you will see a page with your name, address and phone number. You will also see a link for Items Currently Checked Out. Click on this link to see the items checked out on your card. You can sort them by due date to see what is due soon.
How do I receive notices via email?
The Library sends notices to patrons concerning items they have placed on hold and items that are overdue. The telephone notification system is not nearly as reliable as email notification. To have notices sent to your email address let our circulation staff know that you wish to change your notification to email and give them your email address. At home, be sure to add circadm@catalog.oslri.net as a Safe Sender so that our notices will not be seen as Junk Mail.

Library computer questions

How do I reserve a computer?
The Library uses Envisionware for computer reservations and print management. To use a public computer just sit at one that has the word Available in the box on the screen. Click the Available link and enter the library card number on the back of your library card. Click the Use this computer button and you are done. Don’t have a card? Ask a staff member for a temporary number good for one day until you get a chance to get your own library card. If you need to leave the computer for a few minutes click the Lock button and it will stay reserved for you, although your time will still count down. When you come back, enter your library card number again to continue your session.
How do I print?
Printouts from library computers cost $.15 for B&W and $.50 for color. Click on the File pull down menu and Print. Choose the B&W or Color printer. A box will pop up to tell you how much it will cost. Click Okay to accept and send the print job. Go to our Print Release Station and enter your library card number to see your print jobs. Choose the ones you want to print and it will give you a total. Put the money in the coin box and your print jobs will print. If you feel uncomfortable using the Print Release Station ask a staff member to print it for you.
Can I print in color?
The default printing is B&W. If you wish to print in color click File, Print and then choose the Color Printer. Color Printouts are $.50 per page.
The print on the webpage is too small, how do I make it bigger?
If you need the screen to be a little bigger, try these tricks. Hold down the CTRL key and hit the plus sign. In Firefox, choose the View pulldown menu and Zoom. In Internet Explorer, choose the View pulldown menu and choose Text Size.
How do I save my document when I am done?
The Library does not allow saving to the public computer hard drive, however you may save to a CD-ROM, a flash drive or our Temporary Saves folder on the server. Be aware that the Temporary Saves folder can be seen by everyone and is emptied periodically. The Library sells CD-ROMs to use to save files for $1.00 each and 2GB flash drives for $10.00 each or you may use your own.
How do I check my email?
The Library does not have email accounts available for patron use. You may access any web based email using public computers. Such emails are not downloaded to the PC and so do not compromise your privacy. Examples of web based email addresses are Hotmail and Yahoo. You may also access your AOL, Cox.net and Verizon email via their web interface on library computers.

Library wireless questions

How do I use the wifi?
The Library has free access to wifi throughout the building and well into the parking lots! There is no password to connect, simply have the wifi manager on your laptop search for available networks and connect. For more information see our WiFi brochure.
Can I print using wifi?
At this time we are not able to provide printing to patrons use the wireless network. You may choose to save your file to a flash drive and print using one of our public PCs. B&W printouts are $.15 and color printouts are $.50.
Where can I sit to get a strong signal?
On the second floor, there are wifi access points located near the study carrels in Reference by the windows and near the Rhode Island Room. There is also an access point in the Community Room. On the first floor, there is an access point in the back of the Children’s Room by the comfy chairs. There are also access points in Seminar Room and in Meeting Rooms 1 and 3 in the Hayden Center.
Is my information safe using wifi?
Your information is not protected while using wireless, unless you are connected to a web page that uses encryption (stores, banks, etc.) Keep this in mind if you are accessing sensitive business or personal information.

Digital download questions

What kind of items can I download?
The RI Ezone site has many different formats available. You can download audio books in both WMA and MP3 format and used with your MP3 player or iPod; Ebooks that can be read with Adobe Reader on your PC; EPubs that are read with a Sony reader; music that can be heard using your computer or MP3 player; videos to play on your PC or mobile device.
How do I download items?
To download items you need a computer, Internet connection, OverDrive Media Console and a RI library card. Go to the RI Ezone website and search for audio books, ebooks, music or videos. If this is your first time using the service, download and install the OverDrive Media Console for audio itmes or Adobe Reader for ebooks. Add your selection(s) to your cart. When you are ready to checkout, click the Proceed to Checkout link and enter your library card number from the back of your library card. Choose a lending period of 7, 14 or 21 days and Confirm Checkout. You will then be prompted to download the title to your OverDrive Media Console. From there you can download all or part of the title. The OverDrive Media Console lets you transfer the title to a player or CD, if allowed. For more info check out our OverDrive brochure.
How many items can I checkout at a time?
You may check out 6 items at a time from the RI Ezone. Items are automatically “checked back in” after the lending period you chose is done.
Will the books I download work with my iPod?
All of the MP3 titles will work on your iPhone. In addition, many WMA titles will work with the iPhone using the OverDrive Media Console v3.2 or newer. All titles in the RI Ezone have little icons that clearly indicate what device is needed to play them.